2.8
/5.0
45 customer reviews
5
12
4
8
3
3
2
3
1
19
44 %
reviewers recommend
LightInTheBox
LightInTheBox, known for its clothing, electronics, and home goods, is rated 2.8 out of 5. The rating reflects how budget-conscious shoppers and global consumers view their experience with LightInTheBox. Reviews of LightInTheBox are verified before publication.
45 Reviews on LightInTheBox
by Oscar A693
Please don't buy anything from this…
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0
by Andy
Absolutely appalling corrupt company
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by Ivan R.
I was not bombarded by other offers of…
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by Shelly791
This company is not even worth one…
1
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by Berry
I have received terrible customer…
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by Enrique Romero
WON'T BUY AGAIN
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by Lori H.
I have just ordered a beautiful tunic…
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by Meghan
Great company
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by Perry183
BEWARE
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by Shawn919
My last 2 items purchased were too…
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LightInTheBox Q&A
Q:
is the only way to contact them by opening an after sale ticket ? i have a problem writing my address there is no enough space for me to write the full address and i tried everything to contact them i asked them on face book and they told me that i should open a ticket but the thing is i can only open one if i already ordered from them and this is my first order ! the customer services is very bad you should have an online chat or at lest an email for pr-sale questions
Why did you give them 4 stars? If you haven't ordered anything and already you can't see where to ask any information... Seems odd.
by Bryant715 - June 10, 2018
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Usually, when you have an account on their homepage, you shud be able to write down your full adress. If thats the case that you stil lack space then, yes indeed. You have to open a ticket to get in touch with them. The good stuff is they respond very fast. Thats smt their at least good in
by Porter - October 13, 2016
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Bonjour, je suis désolé pour cette personne En ce qui me concerne j'ai été très satisfait de cette société. Je lui conseille de voir avec la société de carte de crédit pour annuler cette transaction et se faire remboursé (délai maximum 30 jours après paiement). Cordiales salutations Pierre
by Ray107 - October 12, 2016
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Q:
So after reading all these reviews im really nervous! I made a purchase today aug 22, im moving out of state on september 20th! Will my item arrive before then? Thats almost a whole month! I wouldnt mind a wait other then i will no longer be living at the address i have put and dont have an exact address to switch over. I paid an extra fee for a faster delivery. Hope that helps.
Till now, i bought alot of stuff, and i must say, that the shipment is always in the period of time mentioned. I never had any delay. Exp if you paid for a faster shipment, it surely wil arive within the time you're leaving ;) So drink and toast on all of it
by Maureen102 - September 06, 2016
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It wont matter, it will come when it comes. Most likely a month. Or more. Sorry.
by Brett Harper - September 04, 2016
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No it will not! You will get your item after 1 month lol there delivery is really slow but if you cant wait they will refund your money
by Snyder266 - August 26, 2016
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Q:
Are the clothes asian sizes?
EU Europe size
by Lisa176 - June 18, 2016
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No, i think us size
by Chloe Murphy - June 06, 2016
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The best you can do is order 3 or 4 time bigger than you have at home.
by Lloyd Wright - June 05, 2016
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Q:
Hi guys, I am looking to buy a wedding dress. Anyone already bought one? Share some experiences please.
Hello, I bout my dress from JJHouse, and it was great, I ask for custom size dress and it turn so beautiful, please not if you want fast you need to use chat on line and customer service are great. Good luck
by Douglas135 - July 08, 2019
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I wouldn't trust light in the box to get you your dress on time or at all. I didn't get my wedding flowers even though they guaranteed a 24 hour turn around on the items ordered. Do yourself a favor and go else where. Weddings are stressful enough.
by Wendy Thompson - June 02, 2016
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Hello! I bought my wedding dress and I am still waiting for him. I saw other brides who loved the dress material and liked to be able to send to size. I hope I will be a happy bride too because the model is very beautiful.
by Erin M. - June 01, 2016
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Q:
Are the women's tops true to the chart size?
I don't buy clothes or shoes online, so I can't offer any insight on this question, but I can tell you that you better order about two months before you want the item, as their shipping is HORRENDOUS!
by Andy - April 25, 2016
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Hi, I did not buy clothes from them I bought a Tablet which was rubbish and ended up costing a fortune by the time I paid the tax at this end. Too expensive to return. Would not purchase from them again.
by Courtney672 - April 24, 2016
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I would just stay away from this company. If you have a problem with your order it is almost impossible to get help from them. I ordered wedding silk flowers that were guaranteed to be ships in 24 hours. 10 days later I still didn't have a shipping notice. I had to start a new order to be able to contact customer service. Their information is available to contact them only before or during the order process. After that you are very lucky if you find a phone number or email for them. I never got the flowers and it took quite a while to get my money back. Only got it back because I went through PayPal. Do yourself a favor and just stay away from them.
by Rivera927 - April 22, 2016
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